Work with a fulfillment partner that gives a damn.

Tired of getting lost in the shuffle at a massive 3PL but need more support than a mom-and-pop fulfillment center can offer?

At Nice Commerce, our technology-forward warehouse and flexible processes can help your brand reach new heights without sacrificing the personal touch and dedicated support you deserve.

Here's how partnering with Nice Commerce starts 👇

STEP 1

Tailored onboarding that leaves the guess work behind:

We’ll dive deep into understanding your brand, product, and processes from the inside out and create a hands-on onboarding experience that sets the foundation for a solid partnership.

We'll cover key areas including:

  • Support &
    Communication
  • Order & Return
    Management
  • WMS & Portal
    Navigation
  • Receiving
    Standards

STEP 2

Meet your dedicated Account Manager:

Get set up with your very own on-site account manager that’ll be your eyes and ears on the fulfillment floor.

Notice an operational hiccup, want growth advice, or need a creative solution? With a direct line of communication you’ll always have instant access to dedicated support.

STEP 3

Integrate your sales channels in the blink of an eye:

Our powerful warehouse management system connects directly to your store in seconds – syncing all orders, products, inventory, & tracking info seamlessly. We’ll customize the integrations to your brand's specifications, process manual orders, & more with no lag.

We'll guide you through the process to:

  • Link your DTC Online Store
  • Connect B2B Retail & Marketplace channels
  • Confirm Shipping & Routing Guidelines

STEP 4

Transfer your products to Nice's centralized warehouse:

Whether you’re transferring from your own warehouse or switching from another 3PL, we’ll guide you through every step.

Once your products reach our centralized warehouse, our receiving team gets to work setting up lot numbers, establishing inventory tracking, and ensuring everything is organized and accessible.

We knew a 3PL was necessary and we wanted to make sure we found the perfect fit. After interviewing and touring a few companies, Nice Commerce really stood out with their technologically advanced facilities that were poised for growth.

The Nice team is so friendly, flexible, and supportive. They've become a lifesaver, allowing us to focus on driving Renwick’s growth while using their services to increase our efficiency.

- Pippa and Sarah Renwick, Renwick Sport

Talk with our team

STEP 5

Customize your fulfillment process:

Tailor your fulfillment process to align precisely with your brand’s needs. From dictating the packing materials to setting specific shipping rules, customize your approach to ensure every order reflects your brand's unique standards.

Customize anything from:

  • Packaging
    processes
  • Branded
    packaging
  • Shipping
    Rules
  • Return
    Handling

STEP 6

Set up retention boosting order automations:

Elevate your customer experience with over 175 active order automations.

Whether it’s a first-time buyer, loyal customer, or military personnel, you can set demographic triggers to include special touches like marketing inserts, freebies, or loyalty gifts in each order.
3PL fulfillment that scales with eCommerce brands

STEP 7

Sit back and watch your orders fly out the door.

Now for the good stuff. Our team takes over the heavy fulfillment logistics leaving you with more time to tackle bigger, needle-moving initiatives.

Thanks to 24/7 live-monitoring, you’ll always have full visibility on orders and inventory and direct access to your account manager for quick problem solving should hiccups arise.


Nice has everything covered from:

  • Same-day order fulfillment
  • Live inventory
    tracking
  • Quick
    shipping
  • On-call
    support

Grab a custom quote

Frequently Asked Questions

Nice Commerce onboarding typically takes around three weeks, depending on your operational complexity and launch timeline. The process is tailored to your business and includes systems setup, inventory intake planning, shipping rules, and workflow alignment to ensure a smooth and successful transition. Timelines can be adjusted to meet launch deadlines or seasonal demand when needed.

Yes! Nice Commerce offers discounted shipping rates through regularly negotiated carrier agreements with UPS, USPS, FedEx, and DHL.

Combined with our real-time rate shopping tool and quarterly label cost reviews, we actively work to help brands choose the best carrier network at the best price, no matter what or where they ship.

Orders placed before 12:00 PM EST ship the same business day, with a 99.7% on-time shipping rate! Orders submitted after the cutoff ship the next business day.

This same‑day fulfillment applies to standard DTC orders and is supported by scan‑based picking and custom packing processes to ensure speed and accuracy.

Nice Commerce operates on a fully scan-based inventory system. Every unit is tracked in real time, 24/7 and synced with your brand's data dashboard, providing accurate visibility into inventory levels, order status, and movement across all sales channels, plus quick reporting and analysis tools.

Absolutely! Nice Commerce supports B2B, wholesale, and EDI fulfillment. Our devoted B2B team specializes in handling the complexities of retail routing guides, marketplace compliance, and freight management. With sales channel segmentation we are also able to help protect against stockouts and maintain service-level agreements. Learn more about our omnichannel services.

Yes. Nice Commerce offers advanced lot number and expiration date tracking and follows FEFO (first-in-first-out) inventory management across all SKUs. These capabilities helps brands manage regulated or perishable products, maintain recall readiness, and ensure inventory consistency.

Nice Commerce maintains an average shrinkage rate of less than 1%. This is achieved through strict scan-based processes, transparent inventory controls, and ongoing operational audits within the warehouse.

Yes. Brands may use custom-branded packaging, inserts, and packing materials or use our standard in-house stock. Nice Commerce also supports custom kitting, influencer mailers, and detailed packing instructions based on order type or sales channel. Reach out to our team to see if our services can accommodate your specific needs.

Nice Commerce integrates and instantly syncs with major eCommerce platforms such as Shopify, BigCommerce, WooCommerce, and Magento. We also support marketplace and retailer integration including Amazon, TikTok Shop, Walmart, TJ Maxx, Sephora, Nordstrom, and others.

Nice Commerce fulfillment pricing is customized based on your specific needs and operational complexity. Costs are determined by factors like storage requirements, product size and handling needs, order volume, and packing complexity.

During our discovery call, we'll dig into the nitty gritty of your inventory, workflows, and sales channels to create a transparent, all‑in quote that covers everything you need and nothing that you don't.

Ready to talk shop?

Our team loves chatting about fulfillment pain-points and brainstorming ways to increase efficiency and growth. Let's chat!

Get in touch