Work with a fulfillment partner that gives a damn.
Tired of getting lost in the shuffle at a massive 3PL but need more support than a mom-and-pop fulfillment center can offer?
At Nice Commerce, our technology-forward warehouse and flexible processes can help your brand reach new heights without sacrificing the personal touch and dedicated support you deserve.
Here's how partnering with Nice Commerce starts 👇
STEP 1
Tailored onboarding that leaves the guess work behind:
We’ll dive deep into understanding your brand, product, and processes from the inside out and create a hands-on onboarding experience that sets the foundation for a solid partnership.
We'll cover key areas including:
-
Support &
Communication -
Order & Return
Management -
WMS & Portal
Navigation -
Receiving
Standards
STEP 2
Meet your dedicated Account Manager:
Notice an operational hiccup, want growth advice, or need a creative solution? With a direct line of communication you’ll always have instant access to dedicated support.
STEP 3
Integrate your sales channels in the blink of an eye:
Our powerful warehouse management system connects directly to your store in seconds – syncing all orders, products, inventory, & tracking info seamlessly. We’ll customize the integrations to your brand's specifications, process manual orders, & more with no lag.
We'll guide you through the process to:
- Link your DTC Online Store
- Connect B2B Retail & Marketplace channels
- Confirm Shipping & Routing Guidelines
STEP 4
Transfer your products to Nice's centralized warehouse:
Once your products reach our centralized warehouse, our receiving team gets to work setting up lot numbers, establishing inventory tracking, and ensuring everything is organized and accessible.
We knew a 3PL was necessary and we wanted to make sure we found the perfect fit. After interviewing and touring a few companies, Nice Commerce really stood out with their technologically advanced facilities that were poised for growth.
The Nice team is so friendly, flexible, and supportive. They've become a lifesaver, allowing us to focus on driving Renwick’s growth while using their services to increase our efficiency.
- Pippa and Sarah Renwick, Renwick Sport
STEP 5
Customize your fulfillment process:
Tailor your fulfillment process to align precisely with your brand’s needs. From dictating the packing materials to setting specific shipping rules, customize your approach to ensure every order reflects your brand's unique standards.
Customize anything from:
-
Packaging
processes -
Branded
packaging -
Shipping
Rules -
Return
Handling
STEP 6
Set up retention boosting order automations:
Whether it’s a first-time buyer, loyal customer, or military personnel, you can set demographic triggers to include special touches like marketing inserts, freebies, or loyalty gifts in each order.
STEP 7
Sit back and watch your orders fly out the door.
Now for the good stuff. Our team takes over the heavy fulfillment logistics leaving you with more time to tackle bigger, needle-moving initiatives.
Thanks to 24/7 live-monitoring, you’ll always have full visibility on orders and inventory and direct access to your account manager for quick problem solving should hiccups arise.
Nice has everything covered from:
- Same-day order fulfillment
-
Live inventory
tracking -
Quick
shipping -
On-call
support
Frequently Asked Questions
Our onboarding process is tailored to meet your specific needs, ensuring a successful partnership. While timelines can vary, you can generally expect the full onboarding experience to last around four weeks.
You bet! We've rolled up our sleeves and negotiated with all the big carriers – UPS, USPS, FedEx, and DHL – to get you the best rates no matter what, or where, you ship.
If a customer places an order with less than 10 items before 12 p.m. EST, it ships same-day!
Our fully scan-based processes ensure that every unit moved is tracked in real-time, 24/7, giving you complete visibility and accuracy of your inventory at all times.
Absolutely! We have a devoted team that specializes in handling the complexities of retail routing guides, marketplace compliance, and B2B standards. Plus, we can segment your inventory based off channel to help with stockout protection. Learn more about our omnichannel services.
Yes - our advanced lot and expiry date tracking system gives you complete control and insights, helping you manage stock efficiently, avoid errors, and maintain compliance.
Thanks to strict scan-based processes in our warehouse, it’s negligible. Less than 1% on average.
Yes - we can even handle special kitting for influencers or detailed packing specifications for each order. Reach out to our team to see if our services can accommodate your specific needs.
We connect with all major e-commerce platforms including Shopify, BigCommerce, WooCommerce, and Magento, and countless other marketplaces and retailers like Amazon, TikTok Shop, Walmart, TJ Maxx, Sephora, Nordstrom, and more.
At Nice, we customize pricing to fit your needs. We dive into the details about your storage, products, and packing specifics so we can give you the most accurate and transparent quote that leaves no room for guesswork. Read more here.
Ready to talk shop?
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.