FITS socks has over 1,000 SKUs and 200,000 products in their catalog. Due to sustained changes to their operational costs, FITS needed the flexibility to alter the pricing of their products to increase profit margins across DTC orders and enable better negotiation with distributors. Unfortunately, 75% of their packaging had pricing printed directly on it, hindering their ability to easily enforce a change. On top of this, their affected products were stored across active, backstock, and incoming inventory and they wanted to avoid stockouts during implementation.

Not wanting to confuse their customers with mislabeled pricing, nor wait until old inventory had been sold through to implement the change, FITS turned to Nice for a new solution that could be implemented timely and accurately with no order downtime.

“Due to a product price increase, we decided removing prices from product stickers would be the most cost-effective and forward-thinking solution for our business. However, that decision required a large-scale relabeling project that included hundreds of thousands of items that needed to be completed under a tight deadline.”

- Judy Miller, Customer Service Manager, FITS

The team used our precise inventory management software to map out the locations of affected inventory across active, backstock, and incoming products, then, created a plan that kept efficiency and accuracy top of mind while ensuring no stockouts would occur.

Our team utilized in-house tools to build, test, and print all new barcodes based off exact quantities needed and built comprehensive reports to track and monitor progress. Working systematically from backstock to active inventory, a dedicated team of seven staff members relabeled nearly 140,000 individual products in 961 collective labor hours, meeting FITS' Q3 deadline.